The ITIL (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from to Barnes and Noble and many more, this Third edition has refreshed the study guide and online learning prog… More >>
ITIL V3 Foundation Complete Certification Kit – Third Edition: Study Guide Book and Online Course
amazon, best seller, information technology infrastructure, information technology infrastructure library, service management
#1 by Roy Rossini on July 4, 2010 - 7:02 pm
I found the Kit to be well organized and easy to read. It does give you a good foundation for ITILv3 understanding but misses the mark as it relates to the actual test. That said, I took the ITIL class and it was not any better. I will say this for the Kit, for the money, I felt I received value and I cannot say that for the ITIL class.
Rating: 3 / 5
#2 by Ed M on July 4, 2010 - 8:25 pm
This book and its online course was the only resource I needed for the ITIL V3 foundation exam. It is concise, easy to read and does a great job of covering a large topic in a compact book and online course. I read this book cover to cover, which didn’t take long, watched the online course and passed easily. If you are going to take the exam, I highly recommend this book.
Rating: 5 / 5
#3 by bconj on July 4, 2010 - 11:05 pm
I bought the Kindle version of this book for reading while commuting. Text to speech is pretty good, not a robotic voice but sometimes reads as one long continous sentence. Content and examples are well thought out. Bookmark of terms and highlighting of intergral points makes it easy to read over and over to commit to memory as preparation exercise.
The online course was an excellent complement to the reading material. It was wonderfully presented and provides a new perspective while preparing for the test. I am considering purchasing some of their other products. Online course 5 stars, book 3 stars.
Rating: 4 / 5
#4 by Reviewer on July 5, 2010 - 1:37 am
As other reviewers have pointed out, the online course provides excellent coverage of the material required to undertake the ITIL V3 Foundation certification test. This material is well presented in a clear and easily digested manner. However, I would also point out that the accompanying book provides additional pieces of easy to find information that helps in answering review questions for specific topics not necessarily covered online. The book is also very easy to read.
Rating: 5 / 5
#5 by D. A Ratchford on July 5, 2010 - 1:54 am
For those seeking ITIL accreditation or have already completed the ITIL certification – this kit provides a thorough guide to effectively implementing the framework. The recent changes to the ITIL V3 Foundation syllabus are covered in this comprehensive guide along with the new concepts and terminology. Highly recommended…
Rating: 5 / 5